PALS and complaints

PALS ( Patient and Advice Liason Services )
PALS National phone 0800 121 4430
PALS have a local office at each hospital,
in some cases it’s own phone number. So you should look at the hospital you need. PALS can answer questions about where to find help and advice.
They also handle complaints about services at hospitals.
Whether it’s about poor services or other complaints PALS can be very useful.