Care Services / Healthwatch Rochdale
- 104, 106, Drake Street, Rochdale
Healthwatch Rochdale is the independent champion created to gather and represent the public and patient’s experiences of using local health and social care services.
Enable people to share their views and concerns about the health and social care services they are using in the Rochdale Borough. Patients and the public can share their experiences via our online Feedback form, by telephone or by Information, Advice and Signposting Surgeries.
Work to ensure that peoples’ experiences using local services is fed into analysis, helping to build a picture of where services are doing well and where they can be improved. We can take action, working in conjunction with relevant regulatory organisations, to investigate or review services. Our Enter and View service involves observing the delivery of health and social care services directly and collecting the views of people who use those services.
Work with clinical commissioning groups and social care providers to ensure services are designed and improved based on patients and the public’s needs.
Communicate with sector regulators and Healthwatch England to highlight concerns about specific care providers and identify patterns.
Are a presence in your community and to listen to your experiences. With our team of volunteers we aim to be visible and accessible in your community so you can share your story.
Provide details for you to find information about your local health and social care services.
Help health and social care providers design and improve better services by putting you in touch with their patients’ and service users’ views